The Problem
- Difficulty finding reliable towing and battery-boosting services.
- Uncertainty regarding response times and service availability.
- Lack of real-time tracking and updates on service requests.
- Complicated payment processes leading to delays.
The Objective
- Enables users to quickly request towing and battery-boosting services.
- Provides real-time tracking of service providers.
- Ensures transparent pricing and easy payment options.
- Enhances user confidence through verified service -professionals and reliable ETAs.
Lean UX Approach
Workshop
A workshop to gather knowledge from all stakeholders. This helps us craft a holistic approach for all requirements. Identifying key challenges and opportunities. Defining the core problem statement
Ideation
Exploring multiple solutions through sketching and mind mapping, open collaboration between designers, developers, and stakeholders. Mapping out user flows to ensure a seamless experience.
Prototyping
Incorporate branding elements to align with the startup’s vision. End to end interaction flow for user and service provider flow using figma. Finalized features for the MVP.
Helping early stage startup on Mobile App UI Design
A customer approached ADS with an idea for a mobile app designed to offer seamless towing and battery-boosting services, ensuring a smooth and reliable roadside assistance experience across Canada. They sought our expertise to visualize the complete user and service provider journey and develop an end-to-end prototype to support their early-stage funding pitch. We also helped them on creating a logo and website as part of the engagement.
Key findings based on our initial research
72% of users
prefer real-time tracking of assistance vehicles.
60% find
traditional towing service calls inefficient
85% want
a clear, upfront cost estimation before requesting service
Key considerations
Based on our findings, we brainstormed solutions and validated ideas through wireframes and prototypes. Key features included:
- One-Tap Service Request
- Real-Time Tracking & ETA Updates
- Transparent Pricing & Secure Payment
- Verified Service Providers & Ratings
Branding
Logo Design, Color Pallet, Typography, Brand Guidelines, Assets and Visual storytelling
UI Designs
End user flow
UI Designs
Service Provider Registration Flow
Have an Idea?
Got something in mind? We'd love to help.
Post your query now, and we'll contact you soon!
UI Designs
User login/Registration Flow
🚀 Conclusion
A well-designed mobile app can help in 50% reduction in service request time. 40% increase in user trust due to real-time tracking. 30% improvement in overall customer satisfaction.
🚀 Mobile App for Towing & Battery Boosting Services
Vehicle breakdowns can be stressful and inconvenient, often leaving drivers stranded with no immediate assistance. Mobile app dedicated to providing seamless towing and battery-boosting services, ensuring a smooth and reliable roadside assistance experience.